Brand | Big Ass Fans |
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Color | Caramel/White |
Material | Resin |
Style | Indoor |
Light fixture form | Ceiling |
Room Type | Indoors |
Product Dimensions | 52"L x 52"W x 11.5"H |
Specific Uses For Product | Indoor use only |
Indoor/Outdoor Usage | Indoor |
Power Source | EC motor |
Installation Type | Wall Mount |
Special Feature | Works with Alexa, Wi-Fi Enabled, Works with Google Assistant, 5-inch downrod included, Remote Control Included |
Control Method | Voice |
Light Source Type | LED |
Finish Type | Glossy |
Shade Material | Plastic |
Number of Light Sources | 1 |
Voltage | 120 Volts |
Shape | Circular |
Included Components | Installation Guide (1), Mounting Bracket (1), Control Box (1), Wiring Cover (1), LED Diffuser Ring (1), Mounting Ball (1), M5 Screws with Tooth Washer (6), Painted M3.5 Screws (2), M4 Socket Head Cap Screws (4), M8 Bolt (1), M8 Washer (1), M8 Nylock Nut (1), Wedge (1), 4 mm Self-TappingScrew (1), Steel Pin (1), Lower Cover Trim (1), Lower Cover Ring (1), Extension Tube (1), Motor Unit (1), Airfoils (3), Remote Control (1), 3V CR Coin Battery (1), Wiring Harness (1), Warranty Registration Card (1), WiFi module (1), LED Lens cover (1) |
Lighting Method | Downlight |
Specification Met | CE, Energy Star, cETLus, INTERTEK |
Item Weight | 11.9 Pounds |
Number of Items | 3 |
Wattage | 20 watts |
Controller Type | Vera, Amazon Alexa, iOS, Android |
Switch Type | Remote |
Unit Count | 1.0 Count |
Connectivity Protocol | Wi-Fi |
Brightness | 988 Lumen |
Mounting Type | Downrod Mount/Universal Mount |
Shade Color | Frosted |
Fixture Type | Non Removable |
Assembly Required | Yes |
Model Name | Haiku L |
Manufacturer | Big Ass Fans |
Part Number | Haiku L |
Item Weight | 11.9 pounds |
Item model number | FR127C-U1H00-3L00 |
Batteries | 1 Lithium Ion batteries required. (included) |
Is Discontinued By Manufacturer | No |
Size | 52" |
Finish | Glossy |
Pattern | Fan |
Item Package Quantity | 1 |
Number Of Pieces | 1 |
Sound Level | 35 dB |
Blade Length | 52 Inches |
Cutting Diameter | 52 Inches |
Special Features | Works with Alexa, Wi-Fi Enabled, Works with Google Assistant, 5-inch downrod included, Remote Control Included |
Batteries Included? | Yes |
Batteries Required? | Yes |
Battery Cell Type | Lithium Ion |
Warranty Description | Please see attached warranty pdf located in technical specifications. |
Assembled Diameter | 52 Inches |
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
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Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
Big Ass Fans – Haiku L, Smart Ceiling Fan – Energy Efficient Cooling for Home, Bedroom, Office, Living Space, and More – 16 Lighting Settings with 7 Speed Settings – 52” - Caramel/White
Purchase options and add-ons
Brand | Big Ass Fans |
Color | Caramel/White |
Material | Resin |
Style | Indoor |
Light fixture form | Ceiling |
About this item
- Efficiency Expert: The Haiku L ceiling fan features a specially engineered motor designed to deliver exceptional comfort while consuming minimal power, ensuring energy efficiency without compromising performance
- Silence Comes Standard: Tested in a state-of-the-art sound chamber, the Haiku L guarantees whisper-quiet operation at any speed. Each airfoil is meticulously hand-balanced to prevent wobbling or squeaking, ensuring a serene environment in your space
- Versatile Controls: With the included remote control, adjusting your comfort settings is a breeze. The built-in Wi-Fi module allows you to control your fan through your smartphone and voice control via Amazon Alexa or Google Assistant. A seamlessly integrated LED kit offers 16 dimmable settings and 7 fan-speed settings
- Coverage Area: The Haiku L is designed to provide optimal air circulation for spaces up to 15' x 15'. This award-winning masterpiece of design by Big Ass Fans effortlessly combines serious airflow with exceptional efficiency
- Mounting and Accessories: The fan comes with a universal mount and a 5” downrod, perfect for ceilings ranging from 8 to 9 feet tall. Additional downrod lengths are available for purchase, ensuring easy installation in diverse settings. Moreover, the fan's compatibility with Amazon Alexa and Google Assistant enhances user convenience and control
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World-class Design and Efficiency
Bid farewell to drooping paddle fans with their pull chains and constant rattling—there’s a calmer, cooler, more convenient way to stay comfortable. Haiku L delivers powerful airflow without the noise and features a minimalist modern design for luxury that looks great and feels even better. Haiku L provides all the signature design elements, energy efficiency and effectiveness of Haiku at a more accessible pricepoint.
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Energy SavingThis slim profile fan houses a uniquely engineered motor. The permanent magnet technology is built to deliver extraordinary comfort using exceptionally little power .
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Whisper QuietEvery Haiku L is factory balanced to ensure your fan will never wobble or squeak, because Haiku fans are meant to be felt, not heard.
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Superior AirflowHaiku L’s airflow makes people feel up to 10 °F (6 °C) cooler. At max speed:
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Sophisticated StyleCreate a more comfortable and engaging space for family, friends, and guests.
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Never Change Another Bulb
Put simply, LEDs are more efficient and perform better than other light sources. The Haiku L features an integrated LED module that uses about half the energy of a conventional 40-watt incandescent bulb yet produces twice as much light. And since the LED is rated to last more than 30 times as long, you’ll never have to change another bulb.
- 16 light levels
- Life expectancy of 50,000 hours
- 2700K color temperature (daylight white)
- 988 lumens at brightest setting
- Comparable to a 65 watt incandescent light bulb
Total Control of your Comfort
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Included RemoteThe slim line IR remote allows for one-touch fan and light control. Wall mount your remote using the optional housing included with the fan. |
Mobile AppSet and adjust your fan preferences right from your phone:
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Voice ControlWorks with:
Try saying
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Product information
Technical Details
Additional Information
ASIN | B01K8OO6P2 |
---|---|
Customer Reviews |
4.3 out of 5 stars |
Best Sellers Rank | #55,478 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement) #428 in Ceiling Fans |
Date First Available | August 16, 2016 |
Warranty & Support
Feedback
Looking for specific info?
Product Description
The award winning, elegantly designed Haiku L by Big Ass Fans delivers serious airflow and exceptional efficiency in equal measure. This 52-inch ceiling fan is available in matte black, glossy white, cocoa finish, and caramel finish, adding a touch of modern sophistication to any space. With an integrated LED and 16 brightness settings, you can adjust the light output to fit every occasion. Ten unique control settings allow you to choose the fan speed, timer, sleep mode, and whoosh mode, which simulates natural breezes. The light and fan can be controlled using the included remote, the free mobile app on your smart phone, or via voice control your Alexa enabled device or Google Assistant. Every Haiku L features precision-balanced airfoils and is sound tested to make sure your fan will never wobble, rattle or click. Stylish and efficient, the Haiku L by Big Ass Fans is the perfect comfort solution for all spaces. Please Note: Haiku L ceiling fans require an active grounding wire which may not be present in homes built prior to 1950. This product is for indoor use only.
WARNING:
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This Item Big Ass Fans – Haiku L, Smart Ceiling Fan – Energy Efficient Cooling for Home, Bedroom, Office, Living Space, and More – 16 Lighting Settings with 7 Speed Settings – 52” - Caramel/White | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $800.00$800.00 | $483.98$483.98 | -29% $149.99$149.99 List: $209.99 | $169.90$169.90 | -14% $257.97$257.97 List: $299.99 | $349.95$349.95 |
Delivery | Get it May 20 - 30 | Get it as soon as Sunday, May 19 | Get it as soon as Monday, May 20 | Get it as soon as Sunday, May 19 | Get it as soon as Sunday, May 19 | Get it as soon as Tuesday, May 21 |
Customer Ratings | ||||||
Noise level | 4.4 | 4.9 | 4.4 | 4.3 | 4.6 | 4.5 |
Easy to install | 4.2 | 4.0 | 4.0 | 3.9 | 4.4 | 4.1 |
Remote Control | 4.2 | 4.4 | 4.2 | 4.3 | 4.4 | 4.0 |
Value for money | 3.2 | — | 4.1 | 4.2 | — | 4.6 |
Sold By | Big Ass Fans | Amazon.com | ReLa Store | reiga | Amazon.com | Lighting & Locks |
material | Resin | Engineered Wood | Walnut | Steel | Steel, Aluminum, Wood, Glass | Acrylonitrile Butadiene Styrene |
light source type | LED | LED | LED | LED | LED | LED |
light sources | 1 | 1 | 1 | 1 | 1 | 6 |
power source | EC motor | Hardwired | Corded Electric | DC | AC | Corded Electric |
shade material | Plastic | Glass | — | Alloy Steel | Glass | Glass |
style | Indoor | Contemporary | 3 Black Down Rods | Modern | Modern | Farmhouse |
finish type | Glossy | Brushed Satin | Matte Black | — | Fresh White | White |
Important information
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
988 lm
2700 Kelvin
20 watts
120 volts
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the brightness, appearance and noise of the light fixture. For example, they mention the light is very nice, the motor is silent and the fans run quietly at any speed. They appreciate ease of use, connectivity, and efficiency. That said, opinions are mixed on quality and value.
AI-generated from the text of customer reviews
Customers are mixed about the quality of the light fixture. Some mention that it's high quality, very well constructed, and sleek. The hardware on this fan is impeccable. However, others say that it looks harsh and is not impressive.
"...There’s even an option for a natural breeze at night so that the air speed increases and decreases to be more natural..." Read more
"...3. The smartphone app works pretty well and covers all of the features/settings of the fan...." Read more
"Seems like we looked for years for a sleek, modern ceiling fan. This is it. Minimalist but stylish, effective with multiple settings. Worth the price" Read more
"...is that the materials used in the L-series fans are OK, but not at all impressive especially given the cost...." Read more
Customers like the noise level of the light fixture. They say it's extremely quiet, the motor itself is silent, and it'd only hear the air moving. The fans run quietly at any speed, and the sound is perfect.
"...The fan is 100% silent. On the install, it is a tight fit for all connectors so if you hear any noise, make sure nothing is rubbing with them...." Read more
"...High quality materials and well constructed/designed. It's extremely quiet, I cannot even hear the motor run at all - completely silent!..." Read more
"...No audible motor noise that I can detect...." Read more
"Pros: Silent operation, stylish, excellent build quality, powerful iPhone app..." Read more
Customers like the connectivity of the light fixture. They mention that the remote works extremely well, and the app works flawlessly with their iPhone. Some say that the fan is beautiful, effective, and whisper quiet. It also works with Apple HomeKit, Alexa, and other smart devices.
"...their reviews, but by far I like the way the Haiku fan integrates into my smarthome system and interoperates with Alexa and my thermostat...." Read more
"...I really like the app and it works flawless with my iPhone. The remote it comes with has to be pointing at the fan to work...." Read more
"...It does a good job with the moving of air minus the serious noise issue that you have when trying to sleep...." Read more
"...Despite the few hiccups getting the WiFi working, overall I am very impressed so far and would not hesitate to buy this fan again...." Read more
Customers are satisfied with the appearance of the ceiling fan. They mention that it is well-designed, subtle, and pleasing.
"...Based on the photos that I have seen on the Haiku website, it is an attractive fan, but then are so many other fans available at half or less the..." Read more
"...You can even set a timer. As a bonus, it’s a beautiful fan. Very simple and compact mechanics. The design is unbelievable...." Read more
"The sleek, low profile, dimmer light, whoosh mode, adjustable speeds, all controllable through an app - what's not to like?..." Read more
"...glossy white plastic as are the covers for the motor; these do not look cheap at all, in fact, exactly the opposite...." Read more
Customers like the ease of use of the light fixture. They mention it's super easy to install, has simple step by step instructions, and pairs easily with their Google WiFi mesh.
"...You can even set a timer. As a bonus, it’s a beautiful fan. Very simple and compact mechanics. The design is unbelievable...." Read more
"...The instructions are clear, easy to follow and walk you right through it. Absolutely no problems in this area...." Read more
"...GOOD: Fairly easy to install...." Read more
"...Installation was easy bc the Haiku replaced an ugly Hampton's Bay Victorian-style ceiling fan with beaded chain pulls to change the fan speeds &..." Read more
Customers are satisfied with the efficiency of the ceiling fan. They mention that it moves a great amount of air without being excessively noisy. They appreciate the air circulation is unparalleled. Some say that the fans are super energy efficient and quiet. They also say that it helps them save on their AC usage and keep energy cost down.
"...The fan is very efficient at moving air for almost no energy cost (if you can believe the literature on it, I haven't done a direct measurement)...." Read more
"...wobble on a 6 in downrod and almost no wobble on a 34 in downrod; move lots of air; speed 1 and 2 are perfect for sleeping...." Read more
"...It looks beautiful and moves a great amount of air without being excessively noisy...." Read more
"...dimmable lighting (2700K warm white by the way), remote control, high efficiency, and very quiet...." Read more
Customers like the brightness of the light fixture. They say the light is very nice, has good illumination on high, and soft light on low. They also appreciate the LED light that is recessed into the fan body. Overall, customers are satisfied with the brightness and features of the product.
"...The light is bright and the breeze is awesome. I really like the app and it works flawless with my iPhone...." Read more
"The sleek, low profile, dimmer light, whoosh mode, adjustable speeds, all controllable through an app - what's not to like?..." Read more
"...This is it. Minimalist but stylish, effective with multiple settings. Worth the price" Read more
"...Finally, the color and intensity of the light isn't wonderful, but I suppose that's more of an issue with LED lights in general...." Read more
Customers are mixed about the value of the light fixture. Some mention it looks great and is well worth the money, while others say it's pretty pricey, but you get what you pay for. The price cuts really show, and some customers feel the design is fantastic.
"...BAD: The cost is high...." Read more
"...alone will save you money in the long run and will reduce the overall cost of ownership...." Read more
"...For me, it's not worth the cost. Will I return it? No, But I don't know if i'll be buying more...." Read more
"...Very simple and compact mechanics. The design is unbelievable. They’re pricey and I wish I had one for every room." Read more
Reviews with images
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First off, let me state that I never got the L Series fan. Instead I ordered an H Series fan directly from Haiku which is great, although I didn't get the optional light kit which is standard with the L Series. Overall, it's the same functionality as the L Series except that the H Series is considered an upgrade due to the blade material and the color options. After seeing the components which make up the H Series and comparing to the L Series, there are more similarities between the two than they are differences.
After experiencing my Haiku fan for a year, I recently purchased 2 more. These fans are solid and don't wobble at high speeds like other fans do. You can crank this puppy up and feel like you're in a wind storm and yet the fan will not wobble which I love.
Another really nice aspect of the Haiku fan is the integration with the Nest thermostat. The fan and thermostat will work in conjunction with one another and adjust the use of the HVAC system by increasing the fan speed to maintain the desired temperature. This feature alone will save you money in the long run and will reduce the overall cost of ownership. I am not familiar with other ceiling fans which have this capability.
The fan has a lot of other nice capabilities that others have mentioned in their reviews, but by far I like the way the Haiku fan integrates into my smarthome system and interoperates with Alexa and my thermostat. Mine has been up and going for almost a year now and I can't think of any issues that I have experienced since installing.
One last item - it's an awesome looking fan once it's mounted.
=========================================================================================================
Update July 7, 2017: Unfortunately I have decided to return the fan as I just don't believe that this version of the fan is worth the cost for many of the reasons that I pointed out, but primarily due to my concerns of the materials used in this version of the fan. I may be totally off base so please don't base your decision to purchase or not on my incomplete experience. It may be a great fan, but the cost barrier is hard for me to overcome.
I personally believe that Haiku could have done a better job in the durability of certain fan components. If for no other reason than perception to overcome the price shock. Much of the hype on the Haiku website and in reviews outside of Amazon appear to be referring to upscale versions of this fan such as the H series.
=========================================================================================================
Initial review: I am probably being somewhat unfair writing a review before even installing and trying the product, so I will preface my review by saying that it is based on initial impressions only as I sit here and ponder if I should pack it back up and return it or if I should give it a chance by going ahead and installing knowing that there is a strong possibility that I will be disassembling and returning.
My first observation as I unpacked the fan is that the materials used in the L-series fans are OK, but not at all impressive especially given the cost. I don't see any craftsmanship here as it's all appears to be nothing more than injected plastic except for the motor, downrod and some miscellaneous small parts. While the plastic fan blades appear durable enough, the housing and casing not so much. After installing and looking at it from a distance, this could end up being a don't care for most people including myself. However, as I look at my $700+ order (the non-white/black blade option was an additional $75 to the base $600 and then taxes adds additional cost) still in its box I just don't see the cost benefit.
I really agonized over this order given the cost of the fan. Yes, it's a great concept that no one else to my knowledge has yet exploited. However, is it really worth the cost? Especially for this plastic version of the fan. Based on the photos that I have seen on the Haiku website, it is an attractive fan, but then are so many other fans available at half or less the cost and quite frankly appear to be made of better materials.
I did have a lot of questions and did review all the material available on the Haiku website and even contacted the manufacture and got a lot of questions answered and misinformation from other reviews cleared up. I will mention that I never got responses to 2 e-mails I had previously sent before contacting Haiku directly, but was finally able to get some questions answered via Haiku's online chat. Not getting any response to your e-mails concerning a potential high-cost purchase makes you wonder in the back of your head what the communication quality will be with the manufacture once you make a purchase.
My online chat with Haiku did clear up most of my questions. However, not all of my questions were answered satisfactorily. BTW - there seems to be a bit of confusion in some of the reviews of the cost difference of the fans on Amazon vs. the Haiku website and the wifi module being included or not. The fans on Amazon are $50 more than the Haiku website, but that is because the Amazon version comes with the wifi module while the version on the Haiku website does not. The wifi module is required if you want to integrate the fan into your smart home or Alexa or control using your phone. The base cost of the L-series fan on the Haiku site is $550 vs $600 on Amazon. To get the wifi module directly from Haiku is an additional $50, not $150 like some have stated in their reviews. I believe the reason for the confusion is that Haiku doesn't advertise the wifi modules on their website. Instead they only advertise the wall control unit which is needed if you want the SenseMe capability. If you order the wall control from the Haiku site, they also include the wifi module which is required for the wall control to communicate with the fan. Why Haiku doesn't advertise the wifi module on their website, I don't know but it does add to the confusion that potential buyers have. However, I was told that Haiku would sell the wifi module, instead of having to purchase the wall control if you requested. I was also told that the different blade color options available on Amazon were also available on request from Haiku directly for the same cost as advertised on Amazon. Only the black and white options are advertised on the Haiku site.
I was actually going to order one of the H Series fans from the Haiku site one weekend, but their online ordering system seemed to be having a problem when I attempted to execute my order. While I did receive an e-mail a day or two later that Haiku was aware of the issue and invited me to complete my order by giving them a call - I didn't. Again, due to the high cost of the fan plus the fact that I need at least 3 fans so I put off ordering and did further investigation.
Although I never came to a conclusion that the capabilities and the attractiveness of the Haiku fans justified their cost, I did finally decide to push forward and try one of the lower cost L-series fans off of Amazon. I decided to order from Amazon since I thought that it would be easier to return the fan to Amazon than Haiku should the fan fall short of my expectations. My direct communication with Haiku thus far falls short of my overall expectations. Another thing to mention is that the warranty is only a year on certain aspects of the fan, only the motor has a lifetime warranty which is pretty common with most fans. When I asked Haiku about this, I was told anything that was going to happen should occur within one year. While that may indeed be the case, one would think that the manufacture should then be willing to give customers a stronger warranty if the historical trouble data shows that the vast majority of product issues manifest themselves within a year.
First off, let me state that I never got the L Series fan. Instead I ordered an H Series fan directly from Haiku which is great, although I didn't get the optional light kit which is standard with the L Series. Overall, it's the same functionality as the L Series except that the H Series is considered an upgrade due to the blade material and the color options. After seeing the components which make up the H Series and comparing to the L Series, there are more similarities between the two than they are differences.
After experiencing my Haiku fan for a year, I recently purchased 2 more. These fans are solid and don't wobble at high speeds like other fans do. You can crank this puppy up and feel like you're in a wind storm and yet the fan will not wobble which I love.
Another really nice aspect of the Haiku fan is the integration with the Nest thermostat. The fan and thermostat will work in conjunction with one another and adjust the use of the HVAC system by increasing the fan speed to maintain the desired temperature. This feature alone will save you money in the long run and will reduce the overall cost of ownership. I am not familiar with other ceiling fans which have this capability.
The fan has a lot of other nice capabilities that others have mentioned in their reviews, but by far I like the way the Haiku fan integrates into my smarthome system and interoperates with Alexa and my thermostat. Mine has been up and going for almost a year now and I can't think of any issues that I have experienced since installing.
One last item - it's an awesome looking fan once it's mounted.
=========================================================================================================
Update July 7, 2017: Unfortunately I have decided to return the fan as I just don't believe that this version of the fan is worth the cost for many of the reasons that I pointed out, but primarily due to my concerns of the materials used in this version of the fan. I may be totally off base so please don't base your decision to purchase or not on my incomplete experience. It may be a great fan, but the cost barrier is hard for me to overcome.
I personally believe that Haiku could have done a better job in the durability of certain fan components. If for no other reason than perception to overcome the price shock. Much of the hype on the Haiku website and in reviews outside of Amazon appear to be referring to upscale versions of this fan such as the H series.
=========================================================================================================
Initial review: I am probably being somewhat unfair writing a review before even installing and trying the product, so I will preface my review by saying that it is based on initial impressions only as I sit here and ponder if I should pack it back up and return it or if I should give it a chance by going ahead and installing knowing that there is a strong possibility that I will be disassembling and returning.
My first observation as I unpacked the fan is that the materials used in the L-series fans are OK, but not at all impressive especially given the cost. I don't see any craftsmanship here as it's all appears to be nothing more than injected plastic except for the motor, downrod and some miscellaneous small parts. While the plastic fan blades appear durable enough, the housing and casing not so much. After installing and looking at it from a distance, this could end up being a don't care for most people including myself. However, as I look at my $700+ order (the non-white/black blade option was an additional $75 to the base $600 and then taxes adds additional cost) still in its box I just don't see the cost benefit.
I really agonized over this order given the cost of the fan. Yes, it's a great concept that no one else to my knowledge has yet exploited. However, is it really worth the cost? Especially for this plastic version of the fan. Based on the photos that I have seen on the Haiku website, it is an attractive fan, but then are so many other fans available at half or less the cost and quite frankly appear to be made of better materials.
I did have a lot of questions and did review all the material available on the Haiku website and even contacted the manufacture and got a lot of questions answered and misinformation from other reviews cleared up. I will mention that I never got responses to 2 e-mails I had previously sent before contacting Haiku directly, but was finally able to get some questions answered via Haiku's online chat. Not getting any response to your e-mails concerning a potential high-cost purchase makes you wonder in the back of your head what the communication quality will be with the manufacture once you make a purchase.
My online chat with Haiku did clear up most of my questions. However, not all of my questions were answered satisfactorily. BTW - there seems to be a bit of confusion in some of the reviews of the cost difference of the fans on Amazon vs. the Haiku website and the wifi module being included or not. The fans on Amazon are $50 more than the Haiku website, but that is because the Amazon version comes with the wifi module while the version on the Haiku website does not. The wifi module is required if you want to integrate the fan into your smart home or Alexa or control using your phone. The base cost of the L-series fan on the Haiku site is $550 vs $600 on Amazon. To get the wifi module directly from Haiku is an additional $50, not $150 like some have stated in their reviews. I believe the reason for the confusion is that Haiku doesn't advertise the wifi modules on their website. Instead they only advertise the wall control unit which is needed if you want the SenseMe capability. If you order the wall control from the Haiku site, they also include the wifi module which is required for the wall control to communicate with the fan. Why Haiku doesn't advertise the wifi module on their website, I don't know but it does add to the confusion that potential buyers have. However, I was told that Haiku would sell the wifi module, instead of having to purchase the wall control if you requested. I was also told that the different blade color options available on Amazon were also available on request from Haiku directly for the same cost as advertised on Amazon. Only the black and white options are advertised on the Haiku site.
I was actually going to order one of the H Series fans from the Haiku site one weekend, but their online ordering system seemed to be having a problem when I attempted to execute my order. While I did receive an e-mail a day or two later that Haiku was aware of the issue and invited me to complete my order by giving them a call - I didn't. Again, due to the high cost of the fan plus the fact that I need at least 3 fans so I put off ordering and did further investigation.
Although I never came to a conclusion that the capabilities and the attractiveness of the Haiku fans justified their cost, I did finally decide to push forward and try one of the lower cost L-series fans off of Amazon. I decided to order from Amazon since I thought that it would be easier to return the fan to Amazon than Haiku should the fan fall short of my expectations. My direct communication with Haiku thus far falls short of my overall expectations. Another thing to mention is that the warranty is only a year on certain aspects of the fan, only the motor has a lifetime warranty which is pretty common with most fans. When I asked Haiku about this, I was told anything that was going to happen should occur within one year. While that may indeed be the case, one would think that the manufacture should then be willing to give customers a stronger warranty if the historical trouble data shows that the vast majority of product issues manifest themselves within a year.
Installation took me about an hour but I wasn't in a real hurry so probably could have done it faster. The instructions are clear, easy to follow and walk you right through it. Absolutely no problems in this area.
Control of the fan is only with the included remote or through the smartphone app (you can also order a wall remote if you wish. Some things to note:
1. There is a ring of blue LEDs around the top that light up whenever you change the speed, turn it on or off, etc. The number of LEDs that are on indicates the speed so 3 LEDs on means you are at speed 3. These only stay on for a few seconds when you change the speed and then go out. This is really a pretty nice feature and is a quick way to see what speed you are at but if you don't like it, you can disable them with the smartphone app.
2. Each time you press a button on the remote, the fan beeps. This can be annoying and really freaked out my dogs; good news is you can also turn the beep off with the smartphone app.
3. The smartphone app works pretty well and covers all of the features/settings of the fan. Seems to be well designed and haven't noticed any issues with it.
4. Took a few times to get the wifi connection on the fan configured. This works in similar fashion to other smart home devices I have run across. First you launch the app and then look for the fan. You then connect to the fan directly via the wifi connection between your phone and the fan. From there you will select your home network and put in the network password. Once I did this, the app came back after 45 seconds or so and said everything was successful but I could not actually connect to the fan with the app over the network. A few resets and restarts later I gave up and called technical support. They answered immediately and after describing the problem suggested that I reset my WiFi router. Once I did this, the fan was visible on the network and prompted me to do a firmware upgrade. I proceeded with this and after a number of minutes the app came back and said the update completed with some problems (and no other information). At this point I could not see the fan on the network anymore so I once again reset my router and it appeared. Everything is working great at this point. I was also able to install the app on a second android phone and it found the fan and worked immediately.
4. The fan can be reversed if desired very easily through the smartphone app or with the remote control (using a convoluted series of button presses). You won't remember the button press sequence and will have to look it up every time; perhaps they should give you a sticker for the back of the remote that has these button sequences defined for easy reference. The manufacturer however recommends you don't reverse the fan at all and simply lower the speed instead.
5. The whoosh feature is pretty neat. This varies the speed of the fan between the speed you have it set on and lower speeds with the idea being that it simulates natural breezes. Tried it out for a while and seemed to work well.
Despite the few hiccups getting the WiFi working, overall I am very impressed so far and would not hesitate to buy this fan again. Highly recommended and you will not be disappointed.
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1) alexa/Google home integration seems to be flakey. After it was installed we got that working no problem, but it recently stopped working. BAF says they did a server upgrade which caused issues and they are working on it.
2) we’ve noticed that sometimes turning on our Vizio TV (which is in same room) will toggle the fans on/off state! I asked BAF about this and they said that the frequency used by some TVs is the same as the fan, there’s not too much you can do about this unless you can somehow change the tv remote frequency. Not a huge deal. Doesn’t seem to happen all the time. A workaround could be using Bluetooth or apps to control tv etc.
Reviewed in Canada on October 15, 2020