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BISSELL SurfaceSense Pet Upright Vacuum, 28179, Tangle-Free Multi-Surface Brush Roll, LED Headlights, SmartSeal Allergen System, Specialized Pet Tools, Easy Empty, Teal, Silver

4.4 4.4 out of 5 stars 1,077 ratings
$209.99 with 30 percent savings
List Price: $299.99

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SurfaceSense
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Purchase options and add-ons

Brand Bissell
Color Teal, Silver
Style SurfaceSense
Model Name SurfaceSense
Power Source Battery Powered

About this item

  • Every Purchase Saves Pets. BISSELL proudly supports BISSELL Pet Foundation and its mission to help save homeless pets.Specific uses:Carpet
  • SurfaceSense Technology. Intelligently senses floor type and automatically adjusts the brush roll's speed for a powerful multi-surface clean.
  • Tangle-Free Multi-Surface Brush Roll. Designed with stiff bristles for cleaning carpet and soft bristles for gentle cleaning on hard surfaces.
  • Powerful Pet Cleaning. Cleans dander, dirt and hair on all surfaces where your pet goes.
  • SMARTSEAL ALLERGEN SYSTEM. Traps and locks dust and allergens while you clean.

Customer ratings by feature

Easy to remove
4.2 4.2
Maneuverability
4.2 4.2
Suction power
4.1 4.1
Value for money
4.0 4.0
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From the manufacturer

Intelligently senses floor type and adjusts the brush roll speed accordingly

SurfaceSense Technology

Intelligently senses floor type and adjusts the brush roll speed accordingly for an effective and powerful multi-surface clean.

multisurface cleaning

Master Multiple Messes

Clean dander, dirt and pet hair across all floor types.

LED lights illuminate debris

Maneuverable Cleaning

Lightweight design and swivel steering make it easy to clean around and under furniture and other obstacles.

LED headlights

LED Headlights

Illuminate hard-to-see dust and debris while cleaning.

longer reach tools

Quick Release Extension Wand

Always ready and always on, so you can instantly clean hard-to-reach areas.

Which BISSELL vacuum is right for you?

surfacesense

SurfaceSense Pet

multiclean lift off

MultiClean Lift-Off Pet

multiclean

MultiClean Pet

pet hair eraser

Pet Hair Eraser Turbo

Customer Reviews
4.4 out of 5 stars
1,077
4.4 out of 5 stars
8,881
4.5 out of 5 stars
3,295
4.3 out of 5 stars
10,396
Price
$209.99 $235.00 $195.69 $219.99
Brush Roll Type
Tangle-Free Multi-Surface Tangle-Free Tangle-Free Tangle-Free
Filtration
SMARTSEAL ALLERGEN SYSTEM HEPA Sealed Allergen System HEPA Sealed Allergen System SMARTSEAL ALLERGEN SYSTEM
LED Headlights
✔ ✔ ✘ ✔
One Touch, Easy Empty
✔ ✔ ✔ ✔
Automatic Brush Roll
✔ ✘ ✘ ✘
Extended Quick Release Wand
✔ ✔ ✔ ✔
Cord Length
30' 25' 25' 25'
Weight
15.5 lbs. 15.5 lbs. 15.5 lbs. 14.5 lbs.
Lift-Off Technology
✘ ✔ ✘ ✘
multiple features for cleaning

Product guides and documents

User Guide (PDF)

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Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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BISSELL

BISSELL SurfaceSense Pet Upright Vacuum, 28179, Tangle-Free Multi-Surface Brush Roll, LED Headlights, SmartSeal Allergen System, Specialized Pet Tools, Easy Empty, Teal, Silver

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Product Description

What if a vacuum was so advanced it could sense the type of floor it’s cleaning? BISSELL® SurfaceSense™ Pet vacuum can! Its intelligent SurfaceSense™ Technology can detect floor types and automatically adjust the brush roll speed to give you optimal cleaning performance on any floor type. It’s also our first vacuum with a Tangle-Free, Multi-Surface Brush Roll which has stiff bristles for cleaning carpet and soft bristles for vacuuming hard floors, so it can pick up everything from fine dust to larger debris across all floor types. SurfaceSense Pet vacuum has a One Touch, Easy Empty™ dirt tank and a SMARTSEAL® ALLERGEN SYSTEM that traps fine dust and allergens while you clean. The LED headlights illuminate hidden dirt and debris while the Quick Release Extension Wand and above floor tools work together to clean hard-to-reach spaces, like upholstery and stairs. And this vacuum doesn’t just clean up after pets, it helps save them, too! BISSELL proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. When you buy a BISSELL product, you help save pets. We’re proud to design products that help make pet messes, odors and pet homelessness disappear.

Top Brand: Bissell

Highly Rated
100K+ customers rate items from this brand highly
Trending
100K+ orders for this brand in past 3 months
Low Returns
Customers usually keep items from this brand

Customer reviews

4.4 out of 5 stars
4.4 out of 5
1,077 global ratings

Customers say

Customers like the performance, ease of use, and suction of the carpet upholstery cleaning machine. For example, they mention it works well, maneuvers easily, and has outstanding suction power. That said, some disagree on size, quality, and weight.

AI-generated from the text of customer reviews

124 customers mention98 positive26 negative

Customers like the suction of the vacuum cleaner. They say it's amazing, great to suction up dirt and hair, and has a suction adjuster right on the handle. The vacuum moves effortlessly over carpet and transitions smoothly to hardwood. Some say it makes vacuuming fun and is the best vacuum for cats.

"...You can hear the change and there is even a suction adjuster right on the handle. *..." Read more

"...I was much more concerned with the suction power and ease of use and the attachments being decent...." Read more

"...It has excellent suction power! It did an amazing job cleaning the carpet on the heavy traffic area in the living room.-..." Read more

"...That hose connection is tricky. It's impossible to get a good grip on it to unhook, but twisting it back into place is even more difficult...." Read more

88 customers mention65 positive23 negative

Customers like the ease of emptying the vacuum cleaner. They mention that it's propelled and that makes cleaning their furniture so much easier than before, the dirt cylinder is easy to empty, and the dust bin is easy remove and simple to empty without a mess. The suction is amazing, it pulls dirt in before you run it over, and it pull dirt and pet hair out of the carpets like crazy. They are impressed and feel like their floors are cleaner.

"...The attachments work very well also. It is easy to clean and works well with adjusting to different carpet heights...." Read more

"...It has excellent suction power! It did an amazing job cleaning the carpet on the heavy traffic area in the living room.-..." Read more

"...Suction is amazing, it pulls dirt in before you run it over! It’s extremely quiet- another great thing as some vacuums can be louder than a chainsaw...." Read more

"...Edit: I found a small con, for me. The canister empties from the bottom. The top of the canister also opens up for cleaning with a slight twist...." Read more

86 customers mention63 positive23 negative

Customers like the performance of the carpet upholstery cleaning machine. They say it works well, the tools work great, and the attachments work well. Some mention that the machine is a bit heavy but it works beautifully. They also say it runs perfectly again, no more overheating, and that the wheel brush works better than they've had in the past.

"...The Bissell is lighter and is so much easier to use. The attachments work very well also...." Read more

"...The mini vac attachment is best I've had yet. The wheel brush works way better than I've had in the past, suction is great, and the pivot head is..." Read more

"...Surface Sense: Works very well. Automatically slows down brush roller after about 1 sec on hard floor...." Read more

"...The price is 300 so it should be great. Well it wasn't. It doesn't do good on hardwood floors...." Read more

67 customers mention52 positive15 negative

Customers like the ease of use of the carpet upholstery cleaning machine. They mention that it maneuvers easily, has better attachments, and is easy to assemble and maintain. Some appreciate the LED light and the lift-off technology.

"...a ton of hair, it does stick towards the top of the canister, but pulls out easily." Read more

"...I was much more concerned with the suction power and ease of use and the attachments being decent...." Read more

"...The lift-off option paired with the wand is my favorite feature! I was finally able to vacuum the stairs carpet without hurting my lower back...." Read more

"...to get to the bottom of the "black hole", having no instructions on how to handle clogs in THAT particular area, crappy customer support..." Read more

60 customers mention48 positive12 negative

Customers like the maneuverability of the carpet upholstery cleaning machine. For example, they say it has excellent maneuverability, is super easy to maneuver, and glides well across floor. They also appreciate the swivel feature and the ability to manually set the height when going. That said, they mention it gets right up along the wall and picks up cat litter.

"...It will get right up along the wall and pick up cat litter whether you push it alongside the wall or right up to it from the front...." Read more

"...It has excellent maneuverability!..." Read more

"...Good maneuverability/pivot, the main vacuum detached from the base is very lightweight, all the buttons and latches work easy...." Read more

"...the attachments (which I do daily) and you pull on the hose, it doesn’t tip over!! THANK YOU BISSELL!..." Read more

69 customers mention29 positive40 negative

Customers are mixed about the quality of the carpet upholstery cleaning machine. Some mention it's built well, reliable, and strong. However, others say that it gets hair and fluff caught in the mechanism.

"...not stay in the slot to keep it out of the way and the hose popped out of its holder a couple of times...." Read more

"...Initial impressions are that this is a quality machine. It’s very sturdy, feels well built, and doesn’t have that cheap plasticy feel that some..." Read more

"...However, just as in any vacuum cleaner, the hair gets stuck in the upper portion so you will have to have some kind of a wire hangar to pull the..." Read more

"...Accessories: All are firmly secured and easy to access on unit. Not in way of operation.Suction Power: Very good...." Read more

53 customers mention18 positive35 negative

Customers are mixed about the size of the carpet upholstery cleaning machine. Some mention that it fits very easily into small spaces, is easier to store and handle in general, and is much better than the Dyson Animal Ball 2 (DC41). However, others say that the power cord is too short and the hose and cord could be longer.

"...The only thing negative I can say is the cord would not stay in the slot to keep it out of the way and the hose popped out of its holder a couple..." Read more

"...I think the length of the cord is fine, but I've never had a vacuum that could go through my entire house on one plug...." Read more

"...Some drawbacks then some pluses I wasn't expecting.The canister is super small, less than 1/2 my old Hoover...." Read more

"...I would say the only con is that I wish it had a longer tub when you are using it detached but other than that I really like the led light...." Read more

44 customers mention30 positive14 negative

Customers are mixed about the weight of the vacuum cleaner. Some mention it's light-weight for an upright vacuum cleaner, while others say it'd be better suited for a canister or stick vacuum. The lift off unit is also heavy and bulky, making it difficult to maneuver around.

"...It's not a heavy machine, in my opinion, but it's not super light either...." Read more

"...It is lighter than the Hoover, which caused a lot of pain in my back trying to maneuver it on the carpet...." Read more

"...No more sneezing afterwards. It is a little heavy for her, but she says the pros out weigh that on little con which is the reason for the one star..." Read more

"...I think it's light-weight for an upright vacuum cleaner, at least a lot lighter than the one I used to have...." Read more

Beautiful
5 Stars
Beautiful
I just received this vacuum, so I will update down the road *if* anything should come up.Initial impressions are that this is a quality machine. It’s very sturdy, feels well built, and doesn’t have that cheap plasticy feel that some vacuums have. Suction is amazing, it pulls dirt in before you run it over! It’s extremely quiet- another great thing as some vacuums can be louder than a chainsaw. My biggest praise- the hose has a connector at the bottom to hold it in place LOW(see picture). This means that when you use the attachments (which I do daily) and you pull on the hose, it doesn’t tip over!! THANK YOU BISSELL! My old Shark connected at the middle and anytime you used the hose, you’d get beat up with the machine toppling over. With this clip, it hold the hold at a lower center of gravity so pulling it just slides the vacuum over toward you- not tipping over. Also, if you want to use that extra hose length, the clip is detachable so you can use the extra hose length to get even higher up! It’s also a very good looking machine, for what that’s worth. So as of the writing of this review, 10/10. Love love love this machine! If anything changes or comes up, I will update this review.
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Top reviews from the United States

Rhiannon Konop
5.0 out of 5 stars Holy Mother of Suction!
Reviewed in the United States on November 30, 2022
Style: SurfaceSenseVerified Purchase
I have been using an 8+ year old (not exactly sure when I got it, maybe 10 years ago) Kmart special. I tell you this to understand what I'm comparing this machine with. We have a golden retriever, two cats and several little dirt trodders in our house. Did I mention we live in the desert where you always have a thin film of dirt on your floors?

It took my husband using our vacuum to realize how badly we needed a new one. Some looking and price assessing led us to this one. Read many reviews right here on Amazon as well as Google searching and decided to give it a go. I am not disappointed!

The suction is wonderful! It pulled pet hair and even some cat claws right off of the living room rug (that had just been vacuumed the night before, twice).

I think the length of the cord is fine, but I've never had a vacuum that could go through my entire house on one plug.

It differentiates between my tile, carpet and rugs quickly! You can hear the change and there is even a suction adjuster right on the handle. *Pay attention to this adjuster as it may cause you to not have suction and think it's not working very well if you accidentally have it on the plush carpet setting instead of bare floor. Since I'm not used to this feature, I thought my vacuum had issues on the second use.

It will get right up along the wall and pick up cat litter whether you push it alongside the wall or right up to it from the front.

The crevice tool also has an led light that is bright! The lights in the front of the main vacuum are also bright and really show the dirt.

It's not a heavy machine, in my opinion, but it's not super light either. It maneuvers with a smoothness I've never felt before in a vacuum.

I do not have any cons for this machine as of yet. It's exactly what I was hoping to purchase. Maybe my expectations are lower than others, but it's a huge improvement upon my upright vacuum and my robot vacuum (which we really only use to try to help keep down the dusty dirt layer and pet hair from the tile). I wish any potential vacuum buyer luck in finding what works for their house.

Edit: I found a small con, for me. The canister empties from the bottom. The top of the canister also opens up for cleaning with a slight twist. I was used to twisting and shaking my old canister piece to get everything out and accidental loosened the top part. Hubby accused me of trashing the new vacuum.

Also, if you pick up a ton of hair, it does stick towards the top of the canister, but pulls out easily.
80 people found this helpful
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Leyna
5.0 out of 5 stars Pleasantly Surprised!!
Reviewed in the United States on December 28, 2022
Style: SurfaceSenseVerified Purchase
I tried and returned 2 Hoovers before I decided to try a Bissell. I have never owned a Bissell. I have to say I was pleasantly surprised with this vacuum. It is lighter than the Hoover, which caused a lot of pain in my back trying to maneuver it on the carpet. The Bissell is lighter and is so much easier to use. The attachments work very well also. It is easy to clean and works well with adjusting to different carpet heights. The only thing negative I can say is the cord would not stay in the slot to keep it out of the way and the hose popped out of its holder a couple of times. Overall I was really impressed with my first Bissell purchase. Plus I don't think it is that big of a deal where the on off switch is. I don't know why people are so put off with the placement of it. I was much more concerned with the suction power and ease of use and the attachments being decent. Also the brush roll does not get dog hair twisted onto it. That is a big plus in my book also. As of this review I am satisfied with my purchase.
19 people found this helpful
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CaliFan
5.0 out of 5 stars Excellent upright vacuum cleaner!
Reviewed in the United States on December 18, 2023
Style: SurfaceSense Lift-OffVerified Purchase
I am extremely impressed with this vacuum cleaner. It exceeded my expectations by far. I felt like the model on the video they have on the website the first time I used it LOL.

- The lift-off option paired with the wand is my favorite feature! I was finally able to vacuum the stairs carpet without hurting my lower back. It is also very convenient for narrow spaces, like behind the furniture.
- It has excellent maneuverability! Cleaning underneath the dining table was so easy because the bottom part swivels around the table legs smoothly.
- I liked that the features are clearly labeled on the vacuum itself, so I didn't need to find the user manual to remember how to use the lift-off option.
- I think it's light-weight for an upright vacuum cleaner, at least a lot lighter than the one I used to have. My arms didn't hurt after vacuuming the house, including carrying it while vacuuming the stairs.
- It has excellent suction power! It did an amazing job cleaning the carpet on the heavy traffic area in the living room.
- I love the tangle-free brush-roll. I have long hair and a tangled brush was the main problem I had with my previous vacuum cleaner.
- It was very easy to remove and reinsert the canister. You only have to press a button to empty out the canister.
- The noise level is slightly lower than my hair blower (T3 professional air hair dryer - around 70's dB in low setting). My teenager son thinks it's quiet, I'd say it's moderate. My dog didn't run away when I was vacuuming near him but he's still weary of it.
17 people found this helpful
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Jessica Henry
4.0 out of 5 stars Housecleaner approved
Reviewed in the United States on October 23, 2023
Style: SurfaceSense Lift-OffVerified Purchase
I'm a professional housecleaner and I have some very important requirements for vacuums.
Suction - this totally checks the box, the most powerful vacuum I've used.
Handles pet hair plus HEPA filter- tested it on my house first and we have 2 dog with different hair types and a cat, it did great! And I could hear it picking dirt particles way more than average.
Easy to handle- aside from some minor problems this was also a plus. Good maneuverability/pivot, the main vacuum detached from the base is very lightweight, all the buttons and latches work easy.

Some drawbacks then some pluses I wasn't expecting.
The canister is super small, less than 1/2 my old Hoover. And the max fill line is only about 2.5in above the base so it fills up FAST.
The wand is super short, so not great to get to places, and not good if you're tall like me.
The little fabric brush is too narrow and gets clogged all the time.
Cord is much shorter than I'd like.

Now for some happy surprises.
The headlight works amazing, and illuminates all the dust and hair both on carpet and hardwood.
The mini vac attachment is best I've had yet. The wheel brush works way better than I've had in the past, suction is great, and the pivot head is nice.

One other small complaint - both the brush head and main vac with canister are bigger then usual, and thus it has trouble cleaning under things.
48 people found this helpful
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Top reviews from other countries

Jack Otto
1.0 out of 5 stars I am not happy.
Reviewed in Australia on September 18, 2023
Style: SurfaceSenseVerified Purchase
I tried to cancelled my order because it was not suitable for Australian power voltage it was 110 volt instead of 240 volts.I cancelled it more than two weeks before it arrived at my post Office and it was declined.
I emailed to Amazon about it and have not heard from them.I want a refund or a Vacuum cleaner what is suitable for Australian voltage.
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Nikky
3.0 out of 5 stars Good product!
Reviewed in Canada on December 12, 2022
Style: SurfaceSenseVerified Purchase
Very powerful vacuum and very good on carpets and hard floors. But it is awkward, heavy and not user friendly. Would be good in a big area!
Easy to clean out but so heavy. I am sorry I got that. I was looking fir a lighter thing for quick sweeping!
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