The quality is good from how everything is packaged to how the steamer is built and operated. It is designed like the Apple products in the electronics world; the appearance looks premium from top to bottom. It’s very easy to set up, and you can always fill in the water after you prepare all the food plates in the stack. You can tell how much water is needed from the sideview window with min and max water line. Unlike some other electrical pots with endless and confusing options and combinations, this steamer is very intuitive and simple to operate. The timer starts after the water is brought to boil, which is great. Take a look at the video posted along this review for a quick walkthrough. Overall it saves us so much time and opens up a whole new world for our every-day meals! Our favorite is steaming live fish with seasoned soy sauce- this steamer brings out the same dish that can easily costs $50 at a restaurant!
The steamer also comes with two glass stew pots that are perfect for congees, swallow nest soups, or any other type of soup or stew.
A couple of tips from using this steamer for a month; we use it almost every other day: 1. As cautioned by the instruction manual, do not try to lift the bottom water reservoir by holding the water inlets! 2. If you are used to the traditional steamer on stove (especially gas stove), do expect a few more minutes than you would have set with the traditional steamer. Check out the awesome recipe book for more reference and guidance.