· Manage the customers’ order process and ensure orders are entered, filled, and shipped accurately and timely
· Work with the operations throughout the order process to identify any potential issues or concerns with customers’ orders
· Work efficiently in our Warehouse Management System (3PL Central) to ensure that customers’ inventory is managed properly
· Communicate with customers to provide accurate account information, including the status of orders, inventory, and other routine inquiries
· Apply problem solving techniques and project management methods to maintain strong client relationships
· Support warehouse manager on the floor in handling day-to-day tasks
· Manage the organization and filing of all customer order and shipping documents
最近编辑时间: 2022-03-18