Ingrid was extremely professional, timely, organized and courteous in her communication with us throughout the entire process of helping us find a home to buy in the bay area. Ingrid listens to our needs carefully, and is very knowledgeable about our target neighborhood. She was always available to answer questions no matter what day or time it was and whenever we were viewing she always offers information related to listed houses promptly. As first-time buyers, we were so unfamiliar with much of the process – Ingrid clarified everything and ensured that we understood what was going on and what to expect at every step along the way. Ingrid helped us bought a house in a top school district and negotiated the price down by 7%, which was almost unthinkable in the south bay in the silicon valley. She protects her clients well by thoroughly reading inspection report and disclosure to make sure it’s safe to purchase. Unlike some realtors who left you along after the purchase, Ingrid was always available to setup appointments for contractors, inspections, repeated viewing, and for the walk-through prior to closing. She even offered cleaning service to get our house ready before move-in. We cannot recommend Ingrid highly enough and we would absolutely work with her !!